Apa Itu Ground Staff Bandara??

Apa sih ground staf itu??

 Jika Anda pernah berkunjung kebandara, sebelum penumpang berada di pesawat untuk melakukan perjalanan lewat udara ada beberapa alur yang harus dilewati. Disetiap alur semua sudah tertata rapi dari mulai masuk bandara hingga masuk ketempat duduk di ruang pesawat. Setiap alur yang kita lewati akan ada para petugas yang berpenampilan rapi baik wanita maupun pria, nah mereka itulah yang sering disebut sebagai petugas ground staff di bandara. 

 

Bagi yang sering terbang menggunakan pesawat terbang tentunya, mungkin sedikit banyak tahu pekerjaan mereka. Namun bagi yang jarang terbang, mungkin bertanya-tanya, sebenarnya apa sih yang dilakukan oleh seorang ground staff? 

Biar nggak penasaran yuk kita telusuri apa itu Ground Staff Airlines 

 

Pengertian Ground Staff Bandara

Ground Staff / Airline Staff adalah Personal / Staff Maskapai Penerbangan yang bertugas di darat untuk memberikan pelayanan kepada customer baik pelayanan sebelum keberangkatan (Pre Flight Service) maupun Pelayanan sesudah penerbangan (After Flight Service). Selain pramugari dan pramugara, Airline staff adalah komponen penting dalam operasi penerbangan sebuah maskapai.

 

Tugas Tugas nya apa???

Profesi Ground Staff Bandara adalah profesi yg tugasnya melayani penumpang pesawat dari sebelum keberangkatan dan setelah tiba di bandara tujuan/kedatangan.

Berikut bagian-bagian pekerjaan Di Bandara Sebagai Ground Staff sebagai berikut :

 

TIKETING OFFICER
Job & tugas-tugas pokok sebagai Ticketing Reservation

  • Menangani penjualan tiket
  • Menangani booking tiket (menghitung rencana rute biaya tiket)
  • Memastikan, menandai ticket, dan memberikan boarding pass.

CHECK IN COUNTER
Check in Counter adalah tempat melapor nya penumpang yang ingin menggunakan jasa penerbangan.

  • Mengecek Validity tiket, tanggal penerbangan, rute penerbangan & Class.
  • Mencocokkan dokumen penumpang seperti KTP, PASPORT atau SIM yang akan di cocokkan dengan tiket.
  • Menyobek Flight Coupon.
  • Mengecek bagasi, menimbang bagasi, dan menempelkan label bagasi serta memberikan claim tag kepada penumpang
  • Menangani excees bagage.
  • Menentukan sheet number penumpang serta menerbitkan boarding pass.
  • Menangani Penumpang GO SHOW
  • Berkomunikasi & berkoordinasi dengan unit lain.

GATE OFFICER / BOARDING GATE

  • Menyobek Flight Coupon
  • Menginformasikan boarding time
  • Mengecek kondisi penumpang
  • mengecek apakah penumpang sudah benar-benar berada di dalam pesawat
  • Memandu penumpang menuju pesawat sesuai penerbangannya.

STAFF KARGO HANDLING

  • Melayani pengiriman barang
  • Menangani lalu lintas barang yang akan dikirim via pesawat
  • Melakukan packing barang bawaan penumpang sesuai dengan jenis dan bentuknya
  • Mengetahui barang berbahaya yang tidak diperbolehkan

Untuk menjadi seorang Staff Airlines / Staff Bandar dibutuhkan pengetahuan di bidang penerbangan, keahlian customer service dan complaint handling, penguasaan bahasa Inggris yang tepat serta memiliki kepribadian yang menarik. 

Referensi Sekolah Pramugari

Last modified on Thursday, 13 April 2017 01:56

171 comments

  • Comment Link Sripatum Tuesday, 21 November 2017 19:38 posted by Sripatum

    Wow, great article.Much thanks again. Awesome.

  • Comment Link lacoste outlet Tuesday, 21 November 2017 16:56 posted by lacoste outlet

    I must voice my appreciation for your kind-heartedness for people who really want help with in this question. Your very own dedication to passing the message throughout appears to be exceptionally interesting and has specifically made guys much like me to get to their dreams. Your amazing useful publication indicates a lot to me and somewhat more to my colleagues. Many thanks; from all of us.

  • Comment Link adidas yeezy Tuesday, 21 November 2017 12:40 posted by adidas yeezy

    WONDERFUL Post.thanks for share..more wait .. ?

  • Comment Link kobe basketball shoes Tuesday, 21 November 2017 11:05 posted by kobe basketball shoes

    I am also commenting to make you know of the exceptional encounter our daughter went through checking yuor web blog. She figured out a lot of details, which included how it is like to have a marvelous coaching spirit to let many more very easily grasp certain very confusing topics. You truly did more than my expectations. Thank you for providing the effective, trustworthy, revealing and as well as unique thoughts on the topic to Tanya.

  • Comment Link action photoshop Tuesday, 21 November 2017 10:54 posted by action photoshop

    This is a topic which is close to my heart Thank you! Exactly where are your contact details though?

  • Comment Link como entrar a whatsapp desde la pc Tuesday, 21 November 2017 10:27 posted by como entrar a whatsapp desde la pc

    I relish, cause I discovered exactly what I was looking for. You have ended my four day long hunt! God Bless you man. Have a great day. Bye

  • Comment Link adidas ultra Tuesday, 21 November 2017 09:26 posted by adidas ultra

    I was very happy to search out this net-site.I wanted to thanks to your time for this glorious learn!! I definitely having fun with every little bit of it and I've you bookmarked to take a look at new stuff you blog post.

  • Comment Link dog perfume Australia Tuesday, 21 November 2017 09:25 posted by dog perfume Australia

    Really appreciate you sharing this blog.Thanks Again. Want more.

  • Comment Link vibram five fingers Tuesday, 21 November 2017 09:24 posted by vibram five fingers

    I needed to draft you one little bit of word to be able to say thanks a lot as before relating to the beautiful things you've contributed above. It has been really unbelievably generous of you to give unhampered just what many of us would have distributed for an ebook to generate some bucks on their own, most importantly now that you could possibly have done it in case you desired. These good ideas additionally acted as the great way to comprehend most people have a similar eagerness like my own to understand lots more on the topic of this issue. I know there are many more enjoyable sessions in the future for individuals who looked at your blog.

  • Comment Link photography services singapore Tuesday, 21 November 2017 09:18 posted by photography services singapore

    now. (from what I ave read) Is that what you are using

Leave a comment

Make sure you enter the (*) required information where indicated. HTML code is not allowed.

Populer

Contact Us

  • homeMerah Putih School Kota Metro
  • phone+6282-8800-41110 (07:30 - 14:00)
  • mailmpskotametro@gmail.com
  • map21 c Yosomulyo Metro Pusat 34111 Lihat Peta

Follow Us